What you are seeing on your card is a temporary authorization, sometimes shown as a “pending charge.” This does not mean funds have been taken from your account.
An authorization only reserves the amount to confirm that your payment method is valid. No money is withdrawn unless you are approved for treatment by our medical team.
If you are not approved, the pending authorization will automatically be removed, and no payment will be collected.
This process ensures that once approved, your medication can be prepared and shipped without delay.