Compounded GLP-1 and GIP medications are prepared and shipped with insulated packaging and temperature-control materials to help protect them during transit. It is normal for ice packs to melt and for a package to feel warm by the time it arrives.
Short periods outside of refrigeration do not automatically mean the medication is unsafe. Based on stability information provided by our partner pharmacies, brief exposure to temperatures around room temperature, generally up to about 86°F, and in some cases short exposures up to approximately 104°F, may be tolerated.
The insulated packaging and ice packs are included as safeguards during shipping. Once delivered, the medication should be refrigerated according to the storage instructions provided with your prescription.
Do not store the vial in direct sunlight or in a hot environment.