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How to Upgrade or Downgrade Your Subscription Plan

Piper Concierge avatar
Written by Piper Concierge
Updated over 2 months ago

At Join Piper, we make it easy to switch between plans so you can choose the billing cycle and savings that work best for you.

Available Plans

  • Every 1 month (Month-to-Month): $279/month (Tirzepatide) or $179/month (Semaglutide)

  • Every 3 months: $648 total ($216/month equivalent for Tirzepatide) or $499 total ($166/month equivalent for Semaglutide)

  • Every 6 months: $1,194 total ($199/month equivalent for Tirzepatide) or $810 total ($135/month equivalent for Semaglutide)

How to Change Your Plan

  1. Log in to your Patient Portal at https://patient.joinpiper.com/login

  2. Go to the Treatments tab.

  3. Click on your Active treatment.

  4. Under Quick Actions, click Upgrade plan (this option also lets you downgrade).

  5. You’ll see your current plan and the available options with pricing.

  6. Select your new plan and confirm.

Important Timing & Billing Notes

  • Upgrading (e.g., Month-to-Month → 3-Month or 6-Month): The new plan starts at your next billing cycle and you’ll be billed the upfront amount for the longer plan at that time.

  • Downgrading (e.g., 6-Month → 3-Month or Month-to-Month): The change takes effect at the end of your current paid cycle — you’ll continue with your existing plan until it completes, then switch to the new one.

  • Changes must be made before your next order processes.

If the upgrade/downgrade option isn’t available, you run into any issues, or you’d like us to handle the switch for you, just reply here — our Care Team will take care of it right away and confirm everything for you.

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