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How to Delete and View a PHI Data

Written by Polly Concierge

You can view, download, or request deletion of your Personal Health Information (PHI) anytime through the Portal Dashboard. Follow these steps below:

  1. Log in to your account through the Portal Dashboard.
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  2. From the top right, click on your account profile icon beside the bell notification icon.
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  3. Once tab is open, click on Manage account to view your account profile.
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  4. Once you're in your profile's page, click on PHI beside the billing & shipping address.
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  5. To delete your data, click on Request data deletion. A pop-up will appear asking you to provide a reason before confirming.

  6. To view or download your data, simply click on View Data or Download data.
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Note: Please make sure you no longer need access to your data before requesting deletion, as this action cannot be undone.

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